Straight answers about minimum quantities, sampling, production time, colour matching, artwork, quality control, payment and shipping. If your question is not here, send it to us and we reply within 12 working hours.
It depends on the product: 300 pcs for brochures, 500 pcs for hang tags, boxes, bags and woven labels, 1,000 pcs for stickers and care labels. Mixed designs can often share a single production run.
Within 12 working hours. Send product type, size, material, quantity, printing colours and artwork — the more detail, the more accurate the price.
Existing samples from our library are free; you only pay the courier. A custom printed sample costs USD 30–150 depending on the process and is refunded against your bulk order.
Express courier (DHL / FedEx / UPS) for samples and small orders, air freight for medium volumes, and sea or rail freight for full containers. We handle export documents and can ship DDP to most destinations.
Yes. We routinely sign NDAs and never show, resell or reuse client artwork. Your die-lines and plates remain yours alone.
T/T bank transfer (30% deposit, 70% before shipment), PayPal and Western Union for samples, and L/C at sight for container orders.
Usually 2-3 working days for most processes. Complex finishes such as multi-pass foil or embossing take a few days longer, and we tell you before you commit.
Bulk is usually finished within 7 working days of sample approval.
Yes. We send physical samples made to your artwork before you commit to a bulk order.
Yes. We print CMYK and match Pantone (PMS) references on request. Colour-critical work gets a printed proof for sign-off before the run.
Vector AI, EPS or PDF, and high-resolution TIFF. We pre-flight every file before plating and flag any problem before production starts.
Yes, free dieline templates. Send us the product dimensions and we build the cutting line for you.
Production runs at audited partner workshops in Zhejiang. Our own merchandisers and QC team follow every order on site: pre-press check, first-piece sign-off, in-line inspection and final AQL before shipment.
We hold no third-party factory certifications. Every batch is inspected by our own QC team and we provide an AQL inspection report on request. FSC, OEKO-TEX and GRS materials are available on request.
EXW, FOB, CIF and DAP. We ship from Shanghai or Ningbo, both about one hour from our base in Jiaxing.
Yes. Mixed designs can often share a single run, which is the usual way to reach the minimum quantity across a whole collection.
Yes. Artwork, dielines and print samples stay on record, so repeat orders come back exactly the same without a new setup discussion.
500 pieces per design. For digital printing we can accept 100–300 pcs for sampling or small capsule collections at a slightly higher unit price.
Yes. Send us the PMS code and we print with spot Pantone inks, or provide a printed proof for CMYK matching before mass production.
Yes. We can deliver hang tags with eyelets fitted and strings attached, packed in bundles, so your line staff can use them directly.
AI, PDF, EPS or PSD with outlined fonts and 3 mm bleed. If you only have a sketch or a photo, our pre-press team will build the die-line for free.
BOPP or vinyl with permanent acrylic adhesive. It resists water, oil and tearing; paper with lamination is fine for dry indoor use only.
Yes. Tell us the roll core size, outer diameter, unwind direction and gap between labels, we set the die to fit your machine.
Yes, we print sequential numbering, barcodes, QR codes and variable data from an Excel file supplied by you.
Free existing samples are available; a custom printed sample costs USD 30–80 and the fee is refunded on the bulk order.
Yes. Share the inner dimensions of your product and we will send a dieline in AI/PDF format together with a 3D mock-up for confirmation.
Folding cartons ship flat and are cheaper; rigid boxes are made of thick grey board wrapped with printed paper, giving a heavier premium feel for gifts and electronics.
Yes — paper card, corrugated, EVA foam or velvet pads, cut and tested with your product sample before mass production.
Folding cartons ship flat to save freight; rigid boxes are shipped assembled unless you request flat packing.
E-flute is thin and prints well for retail mailers; B-flute is the general shipping standard; C-flute and double wall are for heavy or fragile cargo.
Yes, inside printing is common for unboxing. It can be flexo spot colour on the liner or offset-laminated full colour.
We run bursting strength and edge crush tests and can issue a test report, or build the box to a requested ECT / BCT value.
Yes, all corrugated boxes are shipped flat-packed in bundles or on pallets to minimise volume.
Saddle stitch is economical up to about 64 pages; perfect bound suits thicker catalogues with a printable spine; wire-o lies flat, ideal for manuals.
Yes, our pre-press team checks resolution, bleed, colour mode and fonts for free and returns a printable PDF proof before production.
300 dpi at final print size, in CMYK. We will flag any low-resolution images before printing.
Yes, we sign an NDA on request and never use client artwork for any other purpose or portfolio display.
We select paper weight and handle type by your target load — from 2 kg gift bags to 12 kg grocery bags with reinforced bottom board.
Standard kraft and art paper bags are machine-made; laminated rigid bags with rope or ribbon handles are hand-finished for better strength.
Yes, inside printing is available on most machine-made paper bags at a small extra cost.
Yes. Recycled kraft and FSC® certified stock can be sourced for your order and we pass on the mill's chain-of-custody document when the material ships with one. Tell us you need it at quote stage so we can price it correctly.
Damask uses finer yarn for crisp small text and dense logos; satin has a glossy surface and a softer hand-feel, better for luxury branding.
For damask we recommend a minimum text height of 1.5 mm. We will advise after checking your artwork against the weave density.
Yes, we dye yarn to Pantone references. Exact match is confirmed with a woven sample before mass production.
We can source yarn that is tested to OEKO-TEX Standard 100 and GRS recycled polyester, and hand you the supplier's certificate with the shipment. Ask for it when you request the quote — it changes both the yarn price and the lead time.
Yes. We use coating and inks rated to ISO 105 colour fastness grade 4–5, so text and symbols stay legible after 50+ domestic wash cycles.
Yes, we follow ISO 3758 symbols and can advise on EU, UK and US labelling requirements for fibre composition and origin.
Yes, we print variable size, style or barcode data from your Excel sheet, with mixed sizes in one production run.
We can produce your labels on yarn that is tested to OEKO-TEX Standard 100 and pass the supplier's certificate on to you. We do not hold that certificate ourselves, so please request it up front — it affects yarn choice, price and lead time.
Send artwork, size and quantity — we quote within 12 working hours.
Send us your artwork, size and quantity — receive a detailed quotation within 12 working hours.
